Also, we do not "touch up", "fill" "paint over" dip powder. (gel polish or regular polish is fine) but acrylics and dip should be taken off before hand. Instead, if you would like to give us a shot, please come to our salon with a clean slate. We do not repair, fill, fix, patch nails that were done elsewhere. If you have had your nails done at a different salon and are unhappy with the work performed at that particular salon, please let them know and give them the chance to fix their work. Thank you for giving us the opportunity to grow and learn how to serve you better! :) Just like your shampoo or toothpaste, sometimes it takes trial and error to find what works best with your nail chemistry +lifestyle. We are happy to make recommendations as to what services may be better suited to your lifestyle. We recommend wearing gloves to prolong the life of your polish. Please keep in mind that strong solvents, cleaning chemicals, alcohol, chlorine, prolonged or frequent hand washing/ hot water and active lifestyles can all contribute to how long your nail polish will last. Anything outside of this timeline will be repaired for a fee/ per nail or redone entirely for the normal cost of services. How long nails hold up depends quite a bit on the environment that they are exposed/ subjected to. We strongly recommend using gloves to prolong the life of your nail polish. On the same note, a manicure involves so much more than just polish. oily nail beds, athletes, certain household cleaners, if your hands are frequently in water. Regular nail polish cannot be quantified in a number of days because there are so many factors that can play a role in how long it lasts. Adjustments will only be made available to you if you can come in within 3 days to have them visually inspected + have already notified us in advance. Anything outside of that time frame would be considered " wear and tear" which is not a reflection of your nail professional. Should you have any questions or concerns about the service you have received in the salon, please notify a salon coordinator within three days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your nails can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction. If you have any questions about a spa treatment and your health, please consult a doctor. Nail technicians are not permitted to diagnose or treat skin or nails that are abnormal in any way. If a service provider feels that a client is behaving inappropriately, they are authorized to stop the treatment immediately and they will be asked to leave. If any of this takes place, we have the right to refuse or stop service at any point, a refund will not be issued and criminal charges may be filed if and when applicable. Zen Nail Spa reserves the right to refuse service and/or the use of the facilities to any person to any person whose conduct is harassing, offensive, lewd, inappropriate, loud, boisterous, or is an unreasonable disturbance to other clients, guests, vendors, employees, agents, and/or independent contractors. We do not tolerate discrimination, indecent exposure, sexual harassment, violence and/or verbal abuse. Zen Nail Salon and spa inc reserves the right to refuse services. The Client releases us of any and all liability as a direct or indirect result of services rendered. Zen Nail Salon and Spa INC, makes every effort to ensure that clients are not subjected to any bacterial/fungal infections by disinfecting all non-disposable tools in hospital-grade disinfectant and then autoclaving tools. " NOVEMBER 19TH 2020"Īll services are completely optional and have been requested by the individual, agent of an individual or party host on behalf of his/her guests. Please read them carefully. In addition to our shop policies, we also have Covid-19 specific shop protocols which can and should be accessed by clicking on the button below. These are our general shop policies which apply to everyone that chooses to receive services at our salon.
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